Services Comparison
Services Comparison
All Inclusive IT Support Plans
FEATURES
Tech support for In-office and work-from-home employees
Tickets per employee per month (pooled)
Support Hours
Response time-frame
Critical situation tech support
Security incident support
Risk assessment cycles
Penetration test cycles
Productivity Software: Office 365 Standard
Antivirus Software: Bitdefender
Email security: Perception Point
DNS security: CloudFlare
DNS & Website security: Sucuri
Website hosting: Bluehost
System monitoring software: Atera
System monitoring by live person
Silver
(Protection & Support)
SILVER
$59
/employee
1
8 AM to 5 PM
4 Hours
6 months
Gold
(Enhanced Protection & Support)
GOLD
$84
/employee
2
6 AM to 6 PM
1 Hour
4 months
9 months
6 AM to 6 PM
Platinum
(Unlimited & Immediate)
PLATINUM
$99
/employee
Unlimited
24 x 7
Immediate
2 months
6 months
24 x 7
Emergency IT Support Plans
FEATURES
first feature
FEATURE 2
FEATURE 3
FEATURE 4
FEATURE 5
FEATURE
FEATURE
FEATURE
FEATURE
FEATURE
FEATURE
FEATURE
FEATURE
FEATURE
FEATURE
Silver
(Protection & Support)
SWAT Monthly
$599
/Monthly
1
8 AM to 5 PM
4 Hours
6 months
Gold
(Enhanced Protection & Support)
SWAT Yearly
$6,999
/Year
2
6 AM to 6 PM
1 Hour
4 months
9 months
6 AM to 6 PM
Under Attack? Systems Down?
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
Silver
(Protection & Support)
CRIT SIT 2
$390
Immediate Response
1
8 AM to 5 PM
4 Hours
6 months
Gold
(Enhanced Protection & Support)
CRIT SIT 6
$1,100
Immediate Response
2
6 AM to 6 PM
1 Hour
4 months
9 months
6 AM to 6 PM
Platinum
(Unlimited & Immediate)
CRIT SIT 12
$2,200
Immediate Response
Unlimited
24 x 7
Immediate
2 months
6 months
24 x 7